Do I need a chimney or a flue?                                                             

Gel fires and BIO ethanol fires do not require a chimney or a flue as they are smoke and fume free.
Normal ventilation in the room is sufficient.

What fuel do I use and what is the difference between them?

You can use either fire gel or liquid bio ethanol fuel both are denatured alcohol sold in bottles of 1 litres with child safety caps.

Fire Gel is thickened so that it is easy to pour but leaves a residue in the container. This can be cleaned out with soapy water every 3-4 burnings. 

Bio ethanol Liquid has no thickender, pours like water and requires no cleaning but a little more care must be taken when pouring the fuel. Bio ethanol fuel is derived from plant crops and considered eco friendly. Our ECO FIRE Bio fuel burns a brightly as fire gel unlike other fuels on the market because it is made from the highest grade ethanol with no additives.

How long does the fuel last?

The burn time is dependant on the size of chamber that it is held in, generally each 1 litre bottle will hold between 4-6 hours of fuel.

Larger fuel containers will burn for less time per litre.

How much heat will I get?

Again this is dictated by the fuel chamber size, here is a general guide.

Firebowls and fireboxes                                     

Small and med               0.5 kw
Large                            1-3 kw                                          

Gel  fireplaces

3 canisters                          3 kw
fuel box adjustable       up to 3.8kw
long fuel box                       2 kw
DIY kit                        up to 3 kw

Bio fireplaces have fuel capacity in the product description

Does it smell?
As long as the gel container is cleaned out regularly no smoke or smell will occur.
Liquid Bio ethanol fuel does not leave a residue like the gel and needs no cleaning.

What happens if I spill the fire gel or bio ethanol fuel?

If you accidentally spill the fire gel it can be easily removed with a soft damp cloth

Are any building regulations related to the fireplaces?

Unlike normal fireplaces which require a chimney or a flue a gel fireplace or bio ethanol fireplaces are not affected by building regulations. 

Are bio fireplaces safe?

To ensure your safety, you should only use fuel designed for our fireplaces. No other chemical or substance should be placed in any gel fire or bio fire. Our Bio Blaze range has been TUV approved in Germany.

Will a gel or bio fireplace cause condensation on my windows?

An alcohol fireplaces produces very little water vapour when burnt and therefore you will not notice any unusual condensation on your windows when operating your gel fireplace.

How do I install my fireplace?

Our Fireplace can be installed very quickly and easily with very basic DIY tools. It can be installed on any wall that can hold the weight of the fire. Installation Instructions are included.

How long does the fuel last? 

The length of time the gel lasts is determined by the size of container. Typically a medium sized burner will burn for 5 hours using one ltr of gel. Bio fires fuel capacity are given next to product description.

• IMPORTANT WARNING!      CHECK THAT FLAME IS FULLY OUT BEFORE FILLING . 

  
  

  Leave for 10 minutes once extinguished.

  
  

  Always keep a burning gel/bio fire within sight. Extinguish all gel fires/ bio fires when leaving a room or before going to sleep. 

  
  

  Never burn a gel/bio fire on or near anything that can catch fire. 

  
  

  Keep burning gel/bio fire away from furniture, drapes, bedding, carpets, books, paper, flammable decorations, etc.

  
  

  Keep gel/bio fire out of the reach of children and pets

  
  

  Do not over fill the provided gel fire- bio fire.

  
  

  Do not place lighted gel/bio fires where they can be knocked over by children, pets or anyone else. 

  
  

  Check gel containers regularly for damage.  Do not use the gel/ biofuel container if the fuel can escape. (please contact us if this is the case)

  
  

  Always use a gel/bio fuel container especially designed for the use with alcohol/ethanol fuel.

  
  

  Be sure the gel/bio fuel bowl or firebox is placed on a stable surface. 

  
  

  Fire gel containers must be cleaned out every 3 to 4 uses.

  
  

  Always read and follow the manufacturer's use and safety instructions carefully.

  
  

  Always burn gel/bio fires in a well ventilated room. Don't burn gel/bio fires in a small room or in a "tight" home where air exchange is limited. 

  
  

  Only extinguish the flame with the lid or flame killer provided.

  
  

  Never put your hand in the burning flames. Do not allow children to put fingers in fuel that may be left in the containers when lit or extinguished.

  
  

  Make sure a fire is completely extinguished and the embers are longer glowing before filling again or leaving the room.